Privacy Policy

Last Updated: September 9, 2025

This Privacy Policy describes how CTRLALTandFIX collects, uses, and protects your personal information when you use our website (www.ctrlaltandfix.com.au).

1. Information We Collect

  • Email Address: When you contact us by clicking the "Contact Us" link on our website, a mailto: link will open your email client. We will receive any personal information you choose to provide in your email, such as your name, email address, and the contents of your message.

  • Anonymous Usage Data: Our website uses Plausible Analytics, a privacy-friendly analytics tool. This tool collects anonymous usage data, such as the pages you visit and the duration of your visit, to help us understand how people use our site. This data is aggregated and does not identify you personally. Plausible Analytics does not use cookies, and no personal information is tracked or stored.

2. How We Use Your Information

  • We use the email address and any information you provide in your email solely to respond to your inquiries and provide the requested remote IT support services.

  • The anonymous usage data collected by Plausible Analytics is used to analyze website traffic and improve our website's performance and content.

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. Your information will not be shared with any third parties unless required by law.

4. Data Security

We take reasonable precautions to protect the information you provide to us. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.

5. External Links

Our website may contain links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.

6. Your Consent

By using our website and contacting us, you consent to our Privacy Policy.

7. Contacting Us

If you have any questions about this Privacy Policy, please contact us.