Privacy Policy
This Privacy Policy outlines how CTRL ALT & FIX (ABN: 54 632 545 705) handles personal information collected through its IT Support and App Development services.
1. Information We Collect
We collect personal information that you voluntarily provide through our contact form. This includes:
- Identity Information: Your full name.
- Contact Information: Your email address and optional phone number.
- Service Details: Information regarding your specific tech issues, questions, or project requirements provided in the "Subject" and "Message" fields.
2. How We Use Your Information
The information collected is used solely to provide and improve our services, including:
- Responding to your inquiries about IT support or app development.
- Providing technical assistance based on the descriptions you submit.
- Communicating with you regarding your service requests.
3. Data Collection via Website
Our website utilizes specific features that may interact with your data:
- Contact Form: Our form processes your name, email, and message to facilitate communication.
- Interactive Elements: The site includes a "cursor glow" script for user experience, though this does not store personal data.
4. Information Sharing and Disclosure
CTRL ALT & FIX does not sell or rent your personal information to third parties. We only use the details provided to address the specific tech problems or development needs you have identified.
5. Security
We take reasonable steps to protect your personal information. Our website uses standard security measures to ensure that the data you submit via our contact form is handled appropriately.
6. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us at:
- Business Name: CTRL ALT & FIX
- ABN: 54 632 545 705
- Email: support@ctrlaltandfix.com.au
Last Updated: 2025